Bayfront Inn 5th Ave Naples Downtown Hotel

1221 5th Ave S, Naples, FL 34102, USA

About Bayfront Inn 5th Ave Naples Downtown Hotel

4.1 / 5

from reviews

Is this your business?

Ali Swick
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October 08, 2021

My husband and I had our wedding reception held here last Friday. Hands down - great experience. Great communication with Michael. The entire staff worked very hard to set up the reception tables and we were able to move it outside since the rain had stopped prior to our beach ceremony. I'm so thankful for everyone's hard work to make our party the best!!

Shane Shirley
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September 23, 2021

My daughter and I stayed at the Inn for a Lacrosse tournament and the tournament ended early. We decided to stay for the entire two nights as I booked but upon talking to my husband who was at home, I decided it would be better to go home. Apparently the hotel has a cancellation policy of 3 days or you pay for the entire stay. I was not told of the policy upon making my reservation (which was a group rate) nor when I asked if it would be a problem if I checked out early. In fact, the person at the front desk I talked with even said, "No problem." The only problem is that a week later I was charged the full price for my stay. I called three times and got no response and when I Facebooked their hotel, I got a response that basically said too bad, buyer beware. Never offered to meet me half way and never offered any word to me of learning from my bad experience and of changing their checkout procedures to ensure nobody else is hit with a charge they had not been told about.They never returned any of my emails.Stay away and stay at a chain or a hotel that is nicer all the way around from facilities to customer service. This place reminds me of a really old hotel that can't quite get rid of the old look and smell even with some renovations. Like putting lipstick on a pig. Doesn't quite work.

Laura Hernandez
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November 14, 2021

My son had a soccer tournament and We had to stay, having to book a room last minute. We paid more than $300 to stay here. We have been at the restaurant many times and it is great; however, the experience with the hotel itself was VERY disappointing (to say the least 🙄). The hotel smells REEEEALLLYYY bad, the room is less than mediocre, blankets and pillows smell HORRIBLE, like an old closet, the towels are disintegrating, the shower is very slippery, and so on…. I just simply can’t believe that such a great location can be so badly maintained and managed. We would have left but due to the tournament all the good hotels were sold out. We will definitely not recommend this hotel nor stay here again, unless there is nothing else.

giezy sardinas
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November 21, 2021

I booked one night to stay on 11/20/2021 (Tonight). I just wanted to spend the night in Naples. Traveling with wife and 2 children. Website said two double bed, when we arrived to the room we had two full size beds, not even queen size, very small and uncomfortable. I called the receptionist and he stated they only have full size beds, not queen size…(not specified in Expedia website). Pillows were very smelly like they have never been washed, pure sweat smell.. uufff. The towels in the bathroom, same, very smelly and stained with what looks like blood. Bathroom shower with mold on the wall. Air conditioning was cool, room very small. I asked to speak with the manager and I was told I had to wait until next day. Overall the hotel is in a good location, but I believe it is way over priced, why to pay >$300/night in a place like this when there are others around much cheaper probably with better management, comfort and cleanliness. If you are going to pay >$300/night, look for another hotel. We did not leave because it was late and kids were falling asleep. I will never stay in this hotel again, and I can not recommend it to anyone.

Drew Grayson
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November 06, 2021

Clean rooms, reasonably priced for waterfront property. Nice to be able to walk to the Bayfront shops and restaurants. Easy drive to shopping downtown, as well as the beach.

Bayfront Inn 5th Ave Naples Downtown Hotel

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1221 5th Ave S, Naples, FL 34102, USA

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