Recently took in a Florida Everglades hockey game at the Hertz Arena. We arrived early so that we could eat at Breakaway Sports Pub prior to dropping the puck. The place is really nice. The food is delicious. The servers were great! My only suggestion would be that if they could add Samuel Adams to their draft beer selection. I really enjoyed the experience. BTW...there are great views of the arena from the Pub.
Don't normally leave reviews but after our experience I felt it was needed. This had to be the absolute worst service I have ever experienced, our waitress Jasmine was atrocious and oblivious. We ordered drinks and after being told the table next to us is "owned" so they are more important and had to be served first (even if that was a policy) telling your guest they are not as important as another table is absurd. She finally remembered our beverage order after being asked twice and 30 mins later, ordered our food and not surprisingly it came out wrong, she reordered the food and again she input the order wrong. She explained as a courtesy they would comp 1 meal for the inconvenience, ok fine when we brought up kids eat free on Fridays ( we had 1 child in our party) she looked at us shocked and stated " sir it's Wednesday " seriously? The look of shock when she realized it was in fact Friday. When our food did finally arrive it was very good, it's a shame that server wise it had to cost this place business as we won't be returning and from the chatter from surrounding tables we won't be the only ones. When asked to speak to manager multiple times we were told he was busy working the line, that's fine and understandable but when you have that large of a complaint as a manager you should make your way over and at least say hello.
Breakaway is VERY cold during hockey games... food was very good but cold in one minute. (Not so cold during concerts) Wear a warm coat... you can always take it off...
Best Sports Pub ever. Great service at the bar. Ashlyn, James, and Anthony are very nice, and work very hard. They are running the bar very efficiently a d smoothly. The food is awesome. It is difficult to choose from the menu, because there is so much choice. Now we are eating a pick-up pizza at home. Very well organized. And towards it we got 2 x $22 -vouchers for next season. We are looking forward so much being there again ❤❤❤
Love coming here before a Blades game to get something to eat. The primetime grilled cheese is a must have and order it every time I come.
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