Great food & Great service on my visit to beautiful FT.Myers. The atmosphere was cool. They also have outside dinning
Not impressed. We went there before ladies night and found the outdoor bar packed but no one inside. Despite that, the service was lackluster and disappointing. Not only did we always have to flag down the bartender, we were sitting at the bar…where service is typically the fastest. Both the bartender and everyone else always disappeared behind a curtain to a back room to do whatever they were doing back there (room clearly insight of us) without paying attention to your guests at the bar. Pricing was ok, didn’t fit the food and service though. Side of fries…look at the picture…that’s how they come (half empty). The boneless wings would be good if they were tossed enough to cover the entire serving. The flatbread was the only tasty part but again, service missing. Sadly, despite wanting to visit for our frequent trips to the Luminary and seeing SOHO, we won’t be back nor will we suggest SOHO to other friends but instead the multitude of other locations around Luminary. Plenty of other options around with service that will care and match the prices on the menu, SOHO is not one.
If I can give them zero stars I would. Our group got a table and everything was fine, our waitress (Gianna) was great, this is not on her at all! One person of our party accidentally spilled their drink on a body guard (strawberry blonde bodyguard) and that was grounds to throw us out?? Easily spent over 400 dollars and we are surrounded by body guards forced to leave over a spilled drink? Not one person from our party were visibly drunk that they couldn’t stand, we were all just so confused! Absolute horrible service. Get thicker skinned body guards, I mean really an accidentally, spilled drink is grounds for someone to get kicked out after 1am when the club closes at 2am?? The manager had no choice but to take his soft employees sides, which is understandable. But as a group that paid for bottles service and we expected better overall service. I hope the strawberry blonde bodyguard is ok and recovered from a little spill.
Things started off good, nice waitress. We ordered only half the food came out, took 10 plus minutes for the rest, all food was cold. Manger Sophie, came over sort of rude and she got worse. I asked her how long to recook and she said I have no idea? Really you work in a restaurant and have no idea. They took good back and we sat with no one stopping for another 20 min, no water, drinks, nothing. Waitress must have come by 15 times, never stopped. I flagged her down for the check so we can go when the food comes. She brings the check and I go wheres are food, she says I thought you did not want it since you asked for the check, As for the GM to call gave number, never heard from anyone. Will never go back to many other places to spend money.
Ate a late lunch and decided to try SoHo and what a mistake that was. We were one of 3 tables eating and the bartender was also our waiter which meant we waited forever for our drinks and food. Placed our order and waited again only to have cold burgers and fries, no avocado deviled eggs brought to table because he forgot to tell us they were out of eggs. Requested hot fries (didn’t complain about the cheese on the burgers that would not melt due to the temp of the food) but hot fries never came. What a total disappointment. Save your money if your hunger.
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