Hertz Arena
11000 Everblades Parkway, Estero, FL 33928, USA
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We attended a concert, and the SHOW was great! The venue itself is very good. HOWEVER, the info of the $30 parking fee eluded a lot of people until they made it to the entrance. In addition to that, some parking attendants were not accepting cash, while others did. There aren't even enough handicap spots for the number of people, like us, attending with a wheelchair. We ended up parking in a regular compact spot. Inside, the concessions offer some variety, but at very high costs. $4.50 for a bottle of water. $8.00 for a tub of popcorn. And no extra cups or anything in order for you to share. I understand rising costs, and that they're there to make money, and I did pay for these items. I am noting these things in hopes that the customer service in these departments may be elevated in the future. IDEAS- Find ways to make it easier for attendees. We want to go to your venue. Put parking cost in big letters online as people go to the sites to purchase their tickets. So they can see it BEFOREHAND. Accept cash AND credit for parking in all the entrances. Expand the number of designated handicap parking spots. Have cups available at the concessions. These are basic services. Hertz Arena is a large, well maintained facility and should be able to tend to these things. AGAIN, it's about service. On the flip side, THE USHERS INSIDE WERE AWESOME!! SUPER FRIENDLY AND HELPFUL. THE SHOW ITSELF... FANTASTIC! February 2023
The Concert was very good, and the building has been maintained and in. Very good condition. But I do not believe that after you paid for $500 to get in to see the act that they should also charge you for parking $30 after you spent $250. Seems like a rip off and on to me. Anyway, that's my bet. May God bless you guys
We were here for the Kelly Cup Final! We had an incredible experience! It’s definitely tight to maneuver around the seats, but people are usually understanding! Every employee that we encountered was genuinely nice and eager to help. Park at the outlet center in order to avoid the parking fees!
Great place for the kids (and adults too) to head out and ice skate. FREE AIR CONDITION! Bring a sweater for sure. No Apple pay for skate fees, but apple pay available at the concession stand. Food and drinks available. Chicken tenders and fries are pretty good! Skating rink for the public offers a skate helper to learn how to ice skate. Pretty cool!
Nice place, mostly clean and spacious. I went for the ice skating and had an amazing time. Lots of parking and easily accessible. The rental skates were a little under the weather and could use replacing, but they functioned well. There were a TON of people, however, so don't go if you're of the agoraphobic persuasion. There were even things to help you learn to skate! Good spot, would come back again.