Update 2021: I recently went back and I'm happy to say that the burger is back to normal! Thanks guys! 5 stars Previous review: Oh my, how far south this place has gotten. I used to enjoy this place but I'm not sure what happened. I give one star for great atmosphere, and another for music. Otherwise, the food quality has dramatically declined. Their burger is no longer unique. In the past, their burger was well seasoned, and had a signature taste, and cooked to perfection, yum! Now, I wouldn't pay $1 for that burger. Their crab cakes, is watered down, lacking in taste, it was a disaster. I usually love dining there with family and friends. We often celebrate birthdays over the years but not anymore. It's a real shame.
The food was incredible (Caesar salad, burger, cheesecake). I ate every single bite and I can't remember the last time I did that. The outdoor seating area was nice. Great breeze, some shade, but enough sun to stay warm. The waiter got progressively worse during my visit. I think he got busy or something but he eventually quit coming by to look for refills, took forever to bring anything, and brought the wrong dessert topping. When mentioned, he said he'd bring the right topping "if I really wanted it". Lastly, he never brought a check until after he swiped my card. I'll definitely give it another try someday.
The food was good. Nothing amazing and nothing bad but nothing new. Same old, same old. We are both very disappointed they changed their menu awhile back and don't understand why they did away with such awesome menu selections. The menu is so boring now, but we keep coming back for the atmosphere. However, service was really horrible here tonight, and that's not usually been my experience. Our waitress could care less about us, and all her other tables for that matter, and she acted as though she was bothered just by being there. We felt totally ignored and then to top it all off, she literally stood over me when I grabbed the check just to look at the total and said "I'll just stand here and wait for you to pay", and I wasn't even ready to pay yet! I was enjoying the band and watching the dancers and asked if they had a certain dessert and instead of checking, she shrugged her shoulders and said "no" like even if they did, she wasn't going to get it for me. Plus, she didn't even bother asking if we wanted another dessert or coffee. It was very obvious she just wanted us all out of there as quickly as possible, and if Mattisons didn't have such a nice ambience and fun atmosphere, I would never be returning after tonight's experience. However, being that we are locals and it's a staple for us, I'm sure we will be back to give it another go. We just won't be in a rush to return this time.
My wife and I wandered in on our first day in town and were pleasantly surprised by the friendliness of our server Emily. She was welcoming, and efficient and made several helpful suggestions. The food and atmosphere were excellent and got our visit off to a great start! Thank you
Second time eating here. First time was quite good. Scallops were excellent. This time...Had the half order of scallops. They cut the scallops in half. Chewy and overcooked. The risotto was undercooked. Others ordered pizza. It looked great, but was flat in flavor and there was so much cornmeal on the bottom that it was gross. Too much cornmeal in your ovens. Need to do better.
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