What a fantastic half day gateway right in our beautiful downtown! Robert and staff surround you with your every need. Joseph is your massage guy and Michelle is your facial expert! Well worth every cent that you have earned to go there!
We had services at the Spa and brunch in their dining room. All four of us had wonderful experiences and the service and food were excellent. We would highly recommend it. We did not stay at the resort but the grounds were amazing
I had lunch in the restaurant today which I do quite often since I live in the neighborhood year-round. Evidently they have a new chef.. Menu with your vegan burger which is now beans and rice on a bun, not good! I ordered the Thai soup for an appetizer the waitress told me it was vegan I tasted it and I could tell if it was not and I said is there any broth in this? She said oh yes there’s chicken broth in it well that is not vegan I ended up getting sick after leaving the restaurant. They had no potatoes or sides to go with any of their dishes. All in all I was extremely disappointed on my way out I paid the man at the desk said how was everything? I said not good ! He said ohh. That was it! This restaurant has had many struggles since they opened they finally got all of the kinks worked out and it was such an amazing place now I would not recommend it to anyone!
We hosted our wedding at Shangri-La in December of 2022. Despite having some damage from the hurricane, Shangri-La was beautiful and the team did everything they could to make the day perfect. Tracy was especially helpful and knowledgeable. We appreciated the valet staying open late and all the little things she helped coordinate. And, the venue is gorgeous. We got tons of compliments on the beauty, history and space overall. People loved that the event was able to take over the entire space. It also has a fantastic bridal suite. Love the old Florida feel - We’d do it again in a heartbeat.
FOOD POISONING & Bugs Me and my hubby went to this hotel, at first it was a very nice ambiance and feel but then later on I've noticed there were some bugs flying around. Not only one bug but there was plenty. But we ignored it as it is the type of bug that flies around a light so when we turned the light off they would go away eventually. Morning the next day, we had breakfast around 0840 and had some waffles. I noticed a weird taste with the waffles and realized it was bad. We both had it but we didn't finished eating since weird taste. We went in other place around the area in search for breakfast instead. After 30 minutes to an hour we started not feeling well. Nauseated, diarrhea, and vomiting. My husband had checked the food with the staff and the food was really bad and the stench came right after the staff opened it. It was left there all along. We had to buy lots of medicine- imodium, pepto bismol, white flower and etc. We had to go through all that. We were sick for 4-5 days and the experience was too far terrible. The damage in our health was way too bad that the refund wasn't enough for the trouble it have caused us. Yes, we were food poisoned because of the negligence of the staff and of the food that was being served as complimentary breakfast.
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