Snook’s Bayside Restaurant and Tiki Bar
779 W Wentworth St, Englewood, FL 34223, USAAbout Snook’s Bayside Restaurant and Tiki Bar
Is this your business?
Our Address
779 W Wentworth St, Englewood, FL 34223, USACan't Find an Artist or Business Here?
For more information on claiming your FREE listing, Submitting an Artist, a business or how SWFLMusic can help you reach your audience, please contact us today!
It was very cute looking at first. All outdoor seating, nice music, literally right on the water with great sunset view. We were shocked by the prices of the appetizers ($15 each) but we ordered 2 appetizers to share. We decided to leave and not order dinner after we saw what you got for $15. We ordered the coconut shrimp which included 4 tiny little shrimps which were not tasty enough to justify $15. Then we ordered the tuna nachos. It came with 3 crispy flats an a little tablespoon of raw tuna on top. We ended up asking for our checks after that. Also, when using the bathroom on the way out it looked like it hadn’t been picked up after in weeks. On the plus side, the $15 key lime pie colada was delicious!
Always loved this place. Came here all the time brought many of friends there as well. Sad to say I won’t being going back. Poor guest service from management. I ordered a oyster basket w/spicy fries as well as a grouper basket with two sides of slaw. As I waited had a rum runner. Bartender took my order made me a drink. Spent 52 and some change gave 60 gave him the change. So far so good. Got home oyster basket was correct. I had some sort of fish sandwich?? Not what ordered. Call restaurant back. Spoke with a server whom apologized for not having the correct item.( Great job for him.) More professional than manager by far!!! A lady got on the phone whom I’m assuming was the manager “Cheri” the worst customer experience I have ever encountered in my life!! She never apologized for their mistake did not offer to give me a credit either!!?? Said I could bring sandwich back and she would discount a basket for me?!? So I paid 19.95 for an item I didn’t order and now have to drive back to the restaurant to get a discount!!??She said she would not give me credit or refund my money because I had a grouper sandwich!?! I did not order a sandwich to begin with? Not a fan of bread!!!!! I own three restaurants and I would never for one not apologize to a guest first and foremost and what happened to guest service? Her tone was not sympathetic to the inconvenience that they caused me what’s so ever. In fact she was combative over the phone Really I as the guest got the wrong item and you want to treat me as if “I” was in the wrong?!?!? Really!!?? Wow!! I know it’s hard to find good help right now if she is the manager there she shouldn’t be or needs to have more education on the guest experience. Try reading the one minute manager.
Awesome food and atmosphere. If you're a masker go away. This is a small place off the bay. Good view. A little slice of normal in a world of weird. If I didn't live 1800 miles away I would for sure be back. Check it out
Snooks changed from a quaint little place to hang out and have a beer and a burger. Old style Florida and a great place to take visitors. NO LONGER! Unfortunately the management has decided to put $$$ above the clientele. Sad really as it was perfect but after the $$$ grabbing change, we will never go back. AVOID AT ALL COSTS!!!
Do yourself a favor and order the fried green tomatoes!!! They are THE BEST I’ve ever had. Good service (thanks Joy!), relaxed atmosphere. Shrimp tacos were good. Onion rings were tasty and worth the extra $. Grouper sandwich was really good. Sweet tea was perfect.