Over a week ago I made reservations for my wife and I to celebrate our wedding anniversary at this restaurant. This was our very first time as it was recommended by numerous friends of our. With that being said our reservation was for 7:30pm on Friday evening. We arrived at the Veranda shortly before our reservation time ( about 15 minutes) and the young lady at the hostess stand checked us in and said we would be seated closer to our reservation time which we were totally fine with. So we sat on the small couch and looked at all the history on the walls of the restaurant, tons of pictures of Fort Myers history we were quite excited well we saw more people coming in and asking for a table and the young lady at the stand continues to tell folks that there is a wait. I went ahead and went to the bar and ordered a couple of drinks while we waited in the meantime I’m watching folks that came in after us get seated! Again this is our wedding anniversary! The young lady looked very frustrated as she watched the bow tie fella continue to seat everyone BUT US! Well it became 7:50 and not as much as a nod or an apology. We simply felt unwanted at this restaurant. We politely stood up and went out and asked the valet to bring up our vehicle and we left. We confirmed this reservation with text message and everything! Very let down and a ruined dinner. Thanks
I wish I cold give this restaurant more than 5 stars. every person was kind and pleasant. the food was awesome. very tasty and well presented. look forward to dining there again.
It’s been a while since I went to The Veranda and I’m so happy that I recently came here to celebrate a special occasion. The staff was friendly, food was amazing with the perfect ambience for a celebration! I ordered the salmon and it was divine! Looking forward to going back to this restaurant in the near future!
Lovely! We sat outside by the koi pond. The food was excellent. The service was impeccable. Thank you! Jesse.
Excellent food and great atmosphere. My wife and I always know that we can also depend on receiving fantastic service from Winston.
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