I came here with my friends for my bachelors party and we had a good time. The selection of cigars was impressive. The staff helped each of us pick out a nice cigar and the drinks from the bar were excellent. I would definitely go back whenever I'm downtown with friends.
Since moving here from Michigan a little over a year ago, this has been to me my safe place to go and home away from home when I want to rest and relax in my corner. The staff is very attentive, from your bartenders (Courtney), and Tobacconists (Mike) and anyone that has helped me! Forgive me, I'm horrible with names but you know who you are. I always get either a diet coke or Heineken and without fail they remember my order. I guess I have a bad habit of being a regular here. The Tobacconists always have great recommendations when I want to venture out of my comfort zone, tell them what you like and trust them! You'll meet some good and interesting people here (usually tourists around the busy times). For example my one encounter with a very drunk fellow who struck up a conversation with me, accidentally kicked over my beer and then proceeded to put on my motorcycle helmet one night. It was weird, I had my laugh, but a bar is a bar so I let him be. Never had a bad experience here. Thank you to the staff for all that you do and being so welcoming. I'm going on new adventures to Orlando, but I'll most certainly be back when I'm around town.
I visited this place on 12/29/2020 at approximately 10:00 PM, With several friends. Bartender was efficient and personable,drinks were good. The individual running cigar sales at the front of the (mid 20s slender dark short hair) establishment was rude and exhibited the personality of a rock flounder. Unfortunately, I can't recommend this establishment due to the poor treatment we've received from this person. Hopefully management relieves him of his cigar sales duties.
good location very old fashioned style inside and outside the service was great no cigars deal or discount
Courtney the bartender has a very bad attitude. Looks like it's some kind of family business so they don't really care how she acts or treats people. I had an encounter with her months ago in which she treated me initially with very uncalled for cruelty. I was trying to get cigarettes from the counter and couldn't find anyone and simply asked her if anyone could help me at the counter. She immediately said very nastily that she can help me at the bar which confused me because the cigarettes were out of her reach and I found her approach to be lazy and also didn't want to hassle her to leave the bar. I gave her attitude back, as I was taken aback by her strange demeanor. She then began yelling saying she wouldn't service me and she is calling the police. I began crying and couldn't believe how I was being treated. A man finally shows up at the counter and I asked if I may please buy some cigarettes. She referred to him as her uncle and told him not to service me, and he did not help me at all. I think it's a shame that because you all are family and friends that this behavior is just simply accepted while if it were a regular employee I believe this behavior should lead to termination of employment. This is not customer service appropriate. Kindness should be a priority. This woman has not changed at all. It seams she is just the type of person who doesn't value treating people with kindness. Something must be bothering her inside herself and she shouldn't take it out on strangers. I'm sure nothing will change. I'll be sure to let everyone that I know, of the experience I've had.
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